Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of Complaints and Conduct Committee Priorities and Outcomes.
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Meeting
The publication discussed was referenced in the meeting below
Complaints & Conduct Committee - 5 September 2024
Date : 05 September 2024
Location : Online
Background and Context
A summary of key business is reported to the Authority board after each committee meeting, ensuring that key areas of assurance and any issues of concern are highlighted for awareness across the Authority membership, and that achievements are noted and celebrated.
In line with the Authority’s approach to continuous improvement in committee effectiveness and governance the Authority chair, Martyn Evans, requested that each committee chair identify priority areas of focus and target outcomes that they would take responsibility for driving progress on through governance and committee oversight.
