Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of the SPA Quarterly Report. This was presented for discussion at the meeting on 3 March 2021.
This provides an update on complaints and conduct matters. The report includes key statistics reflecting the position at the end of Q3, 2020/21.
Meeting
The publication discussed was referenced in the meeting below
Complaints and Conduct Committee - 3 March 2021
Date : 03 March 2021
Location : online
