Report Summary
This report provides members of the Policing Performance Committee with an overview of SPA Public Polling Phase 3.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 12 September 2023
Date : 12 September 2023
Location : online
Trust and Confidence in Policing
In general terms, both confidence and trust in the police in Scotland have fallen from levels reported previously, however most people in Scotland are positive, or not negative, about whether policing in general is doing a good job (76% of people), with trust strongest for local policing (a rating of 5.84 out of 10).
Confidence in the police to maintain public safety and tackle crime continues to be much higher than confidence in tackling antisocial behaviour or in building stronger, more cohesive communities. We also know that satisfaction levels are high among people who call the police, with 68% of callers in Q1 2023/24 satisfied or very satisfied with their overall experience of using Police Scotland’s services (Police Scotland User Experience Survey).
As has been reported previously to the Committee, there is disparity in confidence and trust within the overall results by deprivation, gender, age, region of Scotland, and occupational grouping.
The report provided by the Diffley Partnership (Appendix A) expands on these main findings and explores variations by location and other socio-economic factors.
