2023/24 Performance

The report detailed at appendix A summarised delivery of the annual delivery plan for 2023/24. 495 milestones were due to be achieved in year one of the strategy.

Over 2023/24 80% (395) of the milestones defined for delivery in the year were completed, with a further 17% (86) carried forward for delivery in 2024/25. The remaining 3% (14) actions were closed during the year.

Given the resourcing and capacity challenges faced over the year, and the significant ambition described in year one through 495 milestones, it is felt that 80% delivery represents a successful year for the Authority.

The Authority’s corporate team delivered a number of key achievements over 2023/24 as described in appendix A. This includes delivery of key events and briefings on issues of public interest such as mental health, development of a framework for oversight of ethical and human rights considerations, delivery of the process to appoint the new Chief Constable, completion of the best value self-assessment and delivery of the community confidence action research project.

As can be seen in slide 4 of appendix A, there were a number of milestones carried forward to the 2024/25 year from each of the five strategic outcomes. Delivery of the plan was subject to ongoing review to assess deliverability of commitments and milestones. This led to rephasing and reprioritisation of delivery during the year.

In addition to this, 14 milestones have been closed as no longer required, superseded or not business critical. The ongoing review and prioritisation work has allowed some milestones to be merged and refined.

Looking forward to year two of the corporate strategy, our annual delivery plan for 24/25 contains 48 action areas which will be reported through committee on a quarterly basis.