Who We Are

The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April 2013 by the Police and Fire Reform (Scotland) Act 2012. It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.

In this section, find out more about the Authority’s priorities, the Board and the Leadership team.

Who We Are

What We Do

The Scottish Police Authority is responsible for maintaining policing. It has four specific areas of responsibility:

promoting the policing principles

supporting continuous improvement

keeping policing under review

holding the Chief Constable to account.

This section tells you in outline what the Authority does.

What We Do

Complaints

Are you dissatisfied with the service you have received from policing in Scotland?

The Scottish Police Authority, Police Scotland and the Police Investigations and Reviews Commissioner (PIRC) all have a role to play in considering complaints about policing in Scotland.

In this section, find out who to direct your complaint to. We also welcome written communication in Gaelic (see our Gaelic Language Plan).

Complaints

Published: 29 September 2023

SPA Complaints Handling Procedures Equality and Human Rights Impact Assessment (EqHRIA)

Category: Corporate Document

Commitee: Complaints and Conduct Committee

Keywords : SPA Complaints Handling Procedures Equality and Human Rights Impact Assessment (EqHRIA)

SPA Complaints Handling Procedures Eqhria V2.01 (pdf, .77MB )

Report Summary

This Equality and Human Rights Impact Assessment (EqHRIA) ensures that equalities and human rights considerations are clearly mainstreamed within the SPA Complaints Handling Procedures.

Related Publications

The documents below are related by Topic and are the most recently published

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FOI 2025/26-092 - Complaints and Conduct Committee reports - September and November 2025

Published: 19 December 2025

View Publication

FOI 2025/26-096 - Late payments to suppliers - April 2019 to October 2025

Published: 16 December 2025

View Publication

FOI 2025/26-091 - Wide Area Network (WAN) provider contract details

Published: 02 December 2025

View Publication

FOI 2025/26-088 - Wait time for Subject Access Request from Police Scotland

Published: 02 December 2025

View Publication

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SPA Complaints Handling Procedures Equality and Human Rights Impact Assessment (EqHRIA)

Report Summary

Related Publications

FOI 2025/26-092 - Complaints and Conduct Committee reports - September and November 2025

FOI 2025/26-096 - Late payments to suppliers - April 2019 to October 2025

FOI 2025/26-091 - Wide Area Network (WAN) provider contract details

FOI 2025/26-088 - Wait time for Subject Access Request from Police Scotland