Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of the SPA Annual and Quarterly Report.
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Meeting
The publication discussed was referenced in the meeting below
Complaints & Conduct Committee - 6 June 2024
Date : 06 June 2024
Location : Online
Purpose
The purpose of this report is to update the Committee on complaints and conduct matters including key statistics reflecting the position at the end of Q4, 2023/24. The report also includes key statistics over the past 5 years, 2019/20 to 2023/24.
