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Published: 17 April 2023

Revised SPA Complaint Handling Procedures - 1 March 2023

Report Summary

This report provides members of the Complaints & Conduct Committee with an overview of the Revised SPA Complaint Handling Procedures.

To access the full document please open the PDF document above.

To view as accessible content please use the sections below. (Note that tables and some appendixes are not available as accessible content). 

Meeting

The publication discussed was referenced in the meeting below

Complaints & Conduct Committee - 1 March 2023

Date : 01 March 2023

Location : online


Consultation

The draft procedures were shared for consultation purposes with partners including recognised trade unions, the PIRC, the Scottish Chief Police Officers Staff Association (SCPOSA) and Police Scotland with further amendments being made thereafter to incorporate feedback received.

No changes were proposed to the current version of the overarching SPA Complaints Policy.

The revised procedures are attached as Appendix A to this paper.


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