Skip to site content Skip to main menu

Tell us whether you accept cookies

Published: 17 April 2023

Revised SPA Complaint Handling Procedures - 1 March 2023

Report Summary

This report provides members of the Complaints & Conduct Committee with an overview of the Revised SPA Complaint Handling Procedures.

To access the full document please open the PDF document above.

To view as accessible content please use the sections below. (Note that tables and some appendixes are not available as accessible content). 

Meeting

The publication discussed was referenced in the meeting below

Complaints & Conduct Committee - 1 March 2023

Date : 01 March 2023

Location : online


Consultation

The draft procedures were shared for consultation purposes with partners including recognised trade unions, the PIRC, the Scottish Chief Police Officers Staff Association (SCPOSA) and Police Scotland with further amendments being made thereafter to incorporate feedback received.

No changes were proposed to the current version of the overarching SPA Complaints Policy.

The revised procedures are attached as Appendix A to this paper.


Related Publications

The documents below are related by Topic and are the most recently published

Green icons showing 7 inter-connected circles.

SPA Corporate Governance Framework

Published: 20 December 2024

Green icon with 2 arrows moving in different horizontal directions.

FOI 2024/25-081 - Productions related to Luke Mitchell/Jodi Jones case

Published: 19 December 2024

Green icon with 2 arrows moving in different horizontal directions.

FOI 2024/25-084 - Money paid to senior officers who have retired in the last five years

Published: 17 December 2024

Green icon with 2 arrows moving in different horizontal directions.

FOI 2024/25-080 - Health and safety RIDDORs for those detained in police custody

Published: 17 December 2024