Who We Are

The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April 2013 by the Police and Fire Reform (Scotland) Act 2012. It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.

In this section, find out more about the Authority’s priorities, the Board and the Leadership team.

Who We Are

What We Do

The Scottish Police Authority is responsible for maintaining policing. It has four specific areas of responsibility:

promoting the policing principles

supporting continuous improvement

keeping policing under review

holding the Chief Constable to account.

This section tells you in outline what the Authority does.

What We Do

Complaints

Are you dissatisfied with the service you have received from policing in Scotland?

The Scottish Police Authority, Police Scotland and the Police Investigations and Reviews Commissioner (PIRC) all have a role to play in considering complaints about policing in Scotland.

In this section, find out who to direct your complaint to. We also welcome written communication in Gaelic (see our Gaelic Language Plan).

Complaints

Published: 07 September 2022

Review of Complaints Handling, SPA Update - 18 November 2020

Category: Reports

Topic: Performance

Commitee: Complaints and Conduct Committee

REP C 20201106 ITEM 4A Review Of Complaints Handling SPA Update (pdf, .46MB )

Report Summary

This report provides members of the Complaints & Conduct Committee with an overview of the Review of Complaints Handling, Investigations and Misconduct Issues in Relation to Policing – SPA Update.

Meeting

The publication discussed was referenced in the meeting below

Complaints and Conduct Committee - 18 November 2020

Date : 18 November 2020

Location : online

View Meeting

Related Publications

The documents below are related by Topic and are the most recently published

Complaints & Conduct Committee Annual Report 2023-24 - 14 November 2024

Published: 11 November 2024

Performance

View Publication

Action Log – 14 November 2024

Published: 11 November 2024

Performance

View Publication

SPA Quarterly Report (Q2 – 24/25) - 14 November 2024

Published: 11 November 2024

Performance

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Police Scotland Professional Standards Quarterly Performance Report (Q2 – 24/25) - 14 November 2024

Published: 11 November 2024

Performance

View Publication

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Review of Complaints Handling, SPA Update - 18 November 2020

Report Summary

Meeting

Complaints and Conduct Committee - 18 November 2020

Related Publications

Complaints & Conduct Committee Annual Report 2023-24 - 14 November 2024

Action Log – 14 November 2024

SPA Quarterly Report (Q2 – 24/25) - 14 November 2024

Police Scotland Professional Standards Quarterly Performance Report (Q2 – 24/25) - 14 November 2024