Further Detail on the Report Topic

The Performance and Accountability Framework 2024/25 is aligned to Police Scotland’s five strategic outcomes, underpinned by 15 strategic objectives as detailed in the Annual Police Plan.

Our operational focus in 2024/25 is on threat, harm, and risk, focusing on prevention, problem solving and proactivity, and looking after our hard-working officers and staff to enable our people to deliver our vital public service. We will work to strengthen community policing across Scotland and engage widely as we begin to change the way in which we prioritise and deliver services to focus in the right areas.

Our outcomes focused Performance Framework is linked to our strategic planning processes and aligns to the five Strategic Outcomes (Public Safety and Wellbeing; Needs of Local Communities; Confidence in Policing; Working Environment; Sustainable and Adaptable Service) as detailed in the 2024/25 Annual Police Plan.

The Chief Constable’s Priorities are at the centre of our approach to performance. Our Strategic Threat and Risk Assessment provides the evidence base for our areas of highest Threat, Harm and Risk (Force Control Strategy), Annual Policing Plan and Performance Framework.

Our Values and Code of Ethics underpin our approach to performance management which is vital to maintain and strengthen public confidence and trust in the Service. Learning from others and sharing best practice is critical and we will benchmark with other relevant bodies where possible, using the PEEL Assessment Framework as appropriate.

During this quarter, the Chief Constable has launched the Police Scotland 2030 Vision. Our Vision provides the service with a clear, aspirational direction of travel to shape the development of Police Scotland. Our 2030 Vision is for safer communities, less crime, supported victims and a thriving workforce. To achieve this, we will:
• Support reductions in overall crime in Scotland;
• Respond effectively to threats to public safety;
• Deliver the best possible service for the public and communities of Scotland through effective community policing;
• Ensure that victims are fully heard and supported, with our service more tailored to victim needs through our trauma informed approach;
• Work with partners to ensure vulnerable people are able to access appropriate care at the right time;
• Be an inclusive, anti-racist and anti-discriminatory organisation that takes a firm stance on inappropriate conduct;
• Improve employee welfare and wellbeing, ensuring our diverse workforce is more supported in doing their best work each day.

This report provides a deep dive into crimes of dishonesty, with a focus on theft by shoplifting alongside key insights on overall satisfaction from our User Experience Survey. This report is structured under Less Crime, Safer Communities, Supported Victims and Thriving Workforce, as per the Chief Constable’s Vision 2030 report, with a balance of quantitative and qualitative data. In addition, examples of good proactive/preventative policing activity has been highlighted in the following areas: Young People and Violent Crime; Operation Moonbeam; The Banking Protocol; High Harm Drugs; Substance Harm Prevention; and Road Policing Campaigns.

A full copy of the 2024/25 Quarter 2 YTD Performance Report is provided at Appendix A.

This 2024/25 Quarter 2 YTD Performance Report is presented for discussion with members of the Policing Performance Committee.