Report Summary
This report provides members of the Policing Performance Committee with an overview of the national roll out of Proportionate Response to Crime
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 19 March 2025
Date : 19 March 2025
Location : online
Implications
PERSONNEL IMPLICATIONS
The Proportionate Response to Crime process only impacts upon colleagues within our Crime and Incident Management Units and Resolution Teams. Extensive engagement was held with affected officers and staff before, during and after the national roll out to ensure the process has no unintended consequences for officers and staff
REPUTATIONAL IMPLICATIONS
There is a reputational risk to Police Scotland in terms of how the new PRTC process is implemented, managed, and perceived by the public. Public trust and confidence in policing is of critical importance to our legitimacy. A detailed communications plan was developed, and engagement took place with a wide range of key stakeholders and local elected representatives to ensure the service was clear on the nature of the process, what it means to members of the public contacting Police Scotland.
COMMUNITY IMPACT
Police Scotland is acutely aware of the reporting on the North East pilot and decision to roll out the process nationally. We are aware of the impact such reporting may have had on both local communities and people right across the country. To ensure the thoughts and views of those engaging in the process were heard and understood, the project team worked closely with our Strategy, Insights and Engagement Team to create a PRTC User Experience Survey and to analyse data from the User Experience and Your Police surveys to provide further insights. Through our external communication plan, we want to remain open and transparent with people contacting the police. If there are no lines of enquiry to pursue, we do not want to set an expectation that there are things that the police can do when no lines of enquiry exist.
EQUALITIES IMPLICATIONS
There are no equality implications in this report. Each incident being reported to Police Scotland is subjected to a THRIVE assessment and where appropriate for Direct Crime Recording, incidents undergo a further bespoke investigatory assessment relevant to the crime being reported. This approach allows Police Scotland to continue to focus on the individual in deciding on the most appropriate and proportionate response.
