Who We Are

The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April 2013 by the Police and Fire Reform (Scotland) Act 2012. It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.

In this section, find out more about the Authority’s priorities, the Board and the Leadership team.

Who We Are

What We Do

The Scottish Police Authority is responsible for maintaining policing. It has four specific areas of responsibility:

promoting the policing principles

supporting continuous improvement

keeping policing under review

holding the Chief Constable to account.

This section tells you in outline what the Authority does.

What We Do

Complaints

Are you dissatisfied with the service you have received from policing in Scotland?

The Scottish Police Authority, Police Scotland and the Police Investigations and Reviews Commissioner (PIRC) all have a role to play in considering complaints about policing in Scotland.

In this section, find out who to direct your complaint to. We also welcome written communication in Gaelic (see our Gaelic Language Plan).

Complaints

Published: 08 November 2023

PIRC Quarterly report on Police Scotland Handling of Complaints and Investigation Referrals - 14 November 2023

Category: Reports

Topic: Performance Evidence

Commitee: Complaints and Conduct Committee

ITEM 5 PIRC Input To CCC 2023 24 Q2 (pdf, .62MB )

Report Summary

This report provides members of the Complaints & Conduct Committee with an overview of the PIRC Quarterly report on Police Scotland Handling of Complaints and Investigation Referrals.

Meeting

The publication discussed was referenced in the meeting below

Complaints & Conduct Committee - 14 November 2023

Date : 14 November 2023

Location : online

View Meeting

Related Publications

The documents below are related by Topic and are the most recently published

Committee Effectiveness - 13 March 2005

Published: 11 March 2025

Performance Evidence

View Publication

Committee Effectiveness - 11 March 2025

Published: 06 March 2025

Performance Evidence

View Publication

HMICS Vetting Review Action Plan Progress Report - 14 November 2024

Published: 11 November 2024

Performance Evidence

View Publication

Claims Handling – Statistical Information - 7 November 2024

Published: 04 November 2024

Performance Evidence

View Publication

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PIRC Quarterly report on Police Scotland Handling of Complaints and Investigation Referrals - 14 November 2023

Report Summary

Meeting

Complaints & Conduct Committee - 14 November 2023

Related Publications

Committee Effectiveness - 13 March 2005

Committee Effectiveness - 11 March 2025

HMICS Vetting Review Action Plan Progress Report - 14 November 2024

Claims Handling – Statistical Information - 7 November 2024