Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of the PIRC Joint Audit – Progress and Implementation report.
Meeting
The publication discussed was referenced in the meeting below
Complaints & Conduct Committee - 14 November 2023
Date : 14 November 2023
Location : online
Implications
FINANCIAL IMPLICATIONS
There are no financial implications in this report.
PERSONNEL IMPLICATIONS
There are no personnel implications in this report.
LEGAL IMPLICATIONS
There are no legal implications in this report.
REPUTATIONAL IMPLICATIONS
There are no reputational implications in this report.
SOCIAL IMPLICATIONS
There are no social implications in this report.
COMMUNITY IMPACT
There are community implications in this report in terms of maintaining and enhancing public trust and confidence in our approach to complaint handling.
EQUALITIES IMPLICATIONS
There are no equality implications in this report.
ENVIRONMENT IMPLICATIONS
There are no environmental implications in this report.
