Who We Are

The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April 2013 by the Police and Fire Reform (Scotland) Act 2012. It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.

In this section, find out more about the Authority’s priorities, the Board and the Leadership team.

Who We Are

What We Do

The Scottish Police Authority is responsible for maintaining policing. It has four specific areas of responsibility:

promoting the policing principles

supporting continuous improvement

keeping policing under review

holding the Chief Constable to account.

This section tells you in outline what the Authority does.

What We Do

Complaints

Are you dissatisfied with the service you have received from policing in Scotland?

The Scottish Police Authority, Police Scotland and the Police Investigations and Reviews Commissioner (PIRC) all have a role to play in considering complaints about policing in Scotland.

In this section, find out who to direct your complaint to. We also welcome written communication in Gaelic (see our Gaelic Language Plan).

Complaints

Published: 11 November 2024

PIRC 6-Stage Process Audit Action & Improvement Plan - 14 November 2024

Keywords : Operation GLADE recommendation centurion NCARU PSD

ITEM 7 PIRC 6 Stage Process Audit Action And Improvement Plan (pdf, .22MB )

Report Summary

This report provides members of the Complaints & Conduct Committee with an overview of PIRC 6-Stage Process Audit Action & Improvement Plan.

Meeting

The publication discussed was referenced in the meeting below

Complaints & Conduct Committee - 14 November 2024

Date : 14 November 2024

Location : Online

View Meeting

Recommendations

Members are invited to note and discuss the contents of the paper.

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Recorded Crime and Official Statistics Accreditation in the UK – Public Briefing

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Independent Review of Complaints Handling, Police Scotland Update - 31 May 2022

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PIRC 6-Stage Process Audit Action & Improvement Plan - 14 November 2024

Report Summary

Meeting

Complaints & Conduct Committee - 14 November 2024

Recommendations

Related Publications

Recorded Crime and Official Statistics Accreditation in the UK – Public Briefing

Legal Services Claim Handling - Quarterly Statistical Information Report - Trends and Analysis in litigation - 1 August 2023

SPA Dip Sampling of Police Scotland Complaints - 22 August 2023

Independent Review of Complaints Handling, Police Scotland Update - 31 May 2022