Report Summary
This report provides members of the Complaints & Conduct Committee with an overview of Operation Glade Update.
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Meeting
The publication discussed was referenced in the meeting below
Complaints & Conduct Committee - 27 February 2025
Date : 27 February 2025
Location : Online
Background
Operation GLADE commenced in April 2024 as a mechanism to
facilitate key discussions, co-ordinate improvements to drive
down the Complaints about the Police (CAP) backlog and
enhance long term PSD complaint service delivery, overseen by
ACC Houston.
This paper provides further detail to the previous briefing paper
submitted for the 14th of November Complaints and Conduct
Committee and does not seek to repeat the detail within that
paper, which covers other elements of work already completed.
