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Published: 08 September 2023

MCE Programme Update - 12 September 2023

Report Summary

This report provides members of the Scottish Police Authority Policing Performance Committee with an overview of the projects and work within the MCE programme.

Meeting

The publication discussed was referenced in the meeting below

Policing Performance Committee - 12 September 2023

Date : 12 September 2023

Location : online


Background

The Modernised Contact and Engagement (MCE) Programme will create a collective momentum of change and improvement in how Police Scotland engages with the public and its partners; maximising the potential of enabling communication technologies; enhanced partnership working; developments in remote engagement, response and resolution and a deeper understanding of public expectation and need; to deliver truly responsive and sustainable Policing for Scotland.


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