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Published: 13 March 2023

HMICS Assurance Review of PS Contact Assessment Model Inspection - Police Scotland Improvement Update - 16 March 2023

Report Summary

This report provides members of the Policing Performance Committee with an overview of Police Scotland's Improvement Update on the HMICS Assurance Review of PS Contact Assessment Model Inspection .

To access the full document please open the PDF document above.

To view as accessible content please use the sections below. (Note that tables and some appendixes are not available as accessible content). 

Meeting

The publication discussed was referenced in the meeting below

Policing Performance Committee - 16 March 2023

Date : 16 March 2023

Location : online


Timescales and Dependencies

It is acknowledged that some of the timescales may seem lengthy to members, however, this is primarily due to the complex and interdependent nature of the recommendations and action required.  In addition, the delivery of the Modernised Contact and Engagement (MCE) Programme and the Contact Engagement and Resolution Project (CERP) will have a positive impact on the delivery of the recommendations. Therefore these enabling projects are key dependencies and will determine the timeline of some recommendations.