Report Summary
This report provides members of the Policing Performance Committee with an overview of HMICS Assurance Review of Contact Assessment Model – Police Scotland Improvement Update.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 12 September 2023
Date : 12 September 2023
Location : online
Implications
FINANCIAL IMPLICATIONS
MCE/CERP have undergone a full financial assessment as part of their Full Business Case (FBC), and although both projects are dependencies to the delivery of the CAM review recommendations, there are no presently identified financial implications connected to the delivery of the recommendations.
PERSONNEL IMPLICATIONS
While it is assessed that the CAM Assurance Review recommendations should be achievable utilising existing resources, the wider personnel implications are broadly positive. They include the upskilling of staff in C3 and beyond and the creation of a more efficient and effective working environment in which colleagues can provide an enhanced service.
REPUTATIONAL IMPLICATIONS
There are reputational implications associated with this paper. Failure to address the recommendations could result in a loss of confidence and thereby reputational issues for Police Scotland.
COMMUNITY IMPLICATIONS
The improvements delivered by these recommendations will undoubtedly improve the service to the public and therefore the communities Police Scotland serves.
