Report Summary
Issued 4 March 2024, this FOI response provides links to information regarding the Authority's Complaints Handling Procedures.
To access the full document please open the PDF document above.
To view as accessible content please use the sections below. (Note that some tables and appendixes are not available as accessible content).
Response
The information requested can reasonably be obtained.
To assist, links are provided. Information on making a complaint about policing in Scotland is publicly available on the Authority’s website. For those complaints which the Authority is responsible for handling there is a Complaints Policy and Complaints Handling Procedures. See Appendix 1 of the Complaints Handling Procedures for the complaints process (page 24) and Appendix 2 for indicative timescales (page 25).
