Report Summary
Issued 9 February 2024, this FOI response provides information held on complaints from members of the public and internal complaints from Police Scotland officers/staff, received between July 2023 and 10 January 2024, and explains why some information held is considered exempt from disclosure.
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Request
Please provide me with any complaints received by the SPA in 2023 since July 2021. Please outline what the complaint was and which date it was received.
If possible, include the original complaints in your response. I am content for you to redact any potentially exempt information to ensure compliance with FOISA.
On 11 January, clarification was sought regarding the time period. This was confirmed as July 2023 up to the date of the request.
On 18 January, further clarification was sought in relation to your definition of complaints, and we referred to the definition in SPA Complaint Handling procedures i.e. members of the public. You confirmed you were seeking complaints from members of the public as well as those raised by Police Scotland officers and staff.
