Report Summary
This report provides members of the Policing Performance Committee with an overview of Digitally Enabled Policing Programme Work stream.
The paper will provide an update in respect of the work of the Digitally Enabled Policing Programme work stream in respect of the Mobile Working, Body Worn Video and Core Operational Solution projects.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 7 December 2022
Date : 07 December 2022
Location : online
COS Feedback
The following feedback has been received from officers and staff on the introduction and use of the new COS applications:
“The ability to personally update CR's (crime records). This makes keeping on top of my workload easier.”
“As a response officer, the ability to access the system from mobile devices is beneficial as well as the ability to add updates directly.”
“Ability for officers to update themselves is invaluable and saves time.”
“Creating a crime is very easy and being able to update crimes.”
“I like that I have the ability to create and amend reports without having to use a telephony service.”
“Being able to input your own data is far better.”
“The creation of crimes and multiple crimes is good seems easy to create and add updates.”
“Crimes now come on the system immediately which makes it easier to ensure there is a supervisor foot print on those crimes which need to be progressed as a priority.”
Prior to the inception of DEPP and COS there was no standard approach to Direct Measures across Police Scotland – with 3 different systems (Pensys, CONOFF, and VP/FPO&NES) utilised across the 8 legacy force areas, each providing their own constraints/problems including:
- No integration between Police Scotland manual ticketing processes and the electronic legacy systems.
- Requirement for Central Ticket Office staff to manually re-key all information between paper tickets & legacy electronic systems.
- Delay in ticket information being transferred to Scottish Courts and Tribunal Service (SCTS) for processing after tickets were issued to offenders.
- Easy to lose/damage paper tickets.
- Ongoing management, storage and organisation of paper tickets – including scanning, saving and naming.
