COS Benefits

Direct Officer Entry

National Crime has provided officers and staff in all 3 North Command Divisions with an ability to directly input crime reports and enquiry updates into the system eliminating voicebank/typing delays allowing required risk assessments to be done without delay. This was a completely new functionality and benefit to D Division having previously utilised a Data Input Bureau for both crime creation & enquiry updates on their legacy system. Both legacy systems in N and A Divisions previously supported direct officer entry, each with differing levels, but the creation of National Standard Crime Recording Template, complete with mandatory data fields & Constrained Value lists, has improved quantity and quality of data recorded.

Mobile Device Automation

National Crime has enabled full automation between Mobile Device (Pronto) and crime recording systems in all 3 North Command Divisions. All North Command officers now have the ability to create a crime report from their mobile device that will automatically populate the UNIFI National Crime System, without having to return to office. This functionality substantially reduces administration time by removing requirement for officers to rekey or copy/paste information between mobile device/pronto & crime recording system.

Single National Data Source

National Crime utilises a shared National Data Pool containing data across multiple systems including National Warrants, National Productions & CHS. National Crime ‘Search to Create' function utilises pre-existing nominal & location data from Unifi & CHS reducing risk of nominal duplication & requirement to rekey information. Officers can amend nominal information i.e. add new address or alias, updating the national pool of data and providing colleagues real time access to enquiry information.

Increased Efficiency

- Increased officer visibility within the communities improving public confidence – reducing the need to return to the office due to system integration.

- Improved officer empowerment to provide a more informed service to the public - instant access to accurate and up to date data.

- The ability to audit and weed data consistently in compliance with Data Protection Act 2018 & GDPR.

Transparency and Public Confidence

- Direct officer input – saves time, reduces steps and increases capacity

- Re-use of information across the areas of business ensuring the correct data is being used

- A national solution supporting common processes, dramatically reducing re-keying of information leading to improved productivity

- Streamlining of business processes by replacing varied legacy processes into national common processes leading to efficiency savings

- Reduced ICT overheads through replacement of current legacy applications and rationalisation of support and licence costs

Increased Effectiveness

- Improved care of victims & vulnerable persons through national access & visibility of data.

- Improvements of satisfaction levels among officers & staff as well as the public through significantly improved support from technology.

- Improved insight and data analytics – both nationally and at Divisional Level.

- Improvements to Partnership working through standardised automated information sharing of accurate data.

- Improvements to service through enhanced visibility and management of data.

- Improved understanding of performance and demand through national data set.