Report Summary
This report provides members of the Policing Performance Committee with an overview of the Criminal Justice Service Division Performance Update.
The purpose of this report is to provide an update of the progress of CJSD re-modelling work; detailing the impacts on performance, people and process across Middle Office and Production functions whilst highlighting opportunities.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 11 October 2022
Date : 11 October 2022
Location : online
Middle Office - People
Due to the re-structure across Middle Office; it naturally created internal opportunities for promotion. A number of Criminal Justice Support Officers (CJSOs) were successful in securing Team Leader positions and the Regional Managers have been focusing on internal development to ensure newly promoted staff are nurtured into managerial roles.
Alongside, new recruit training, the division have been rolling out the new national Core Operating Solutions (COS) to provide Middle Office with a National system, allowing work to be shared more agilely across locations in Scotland and this will enable Middle Office to be more flexible and efficient with resources, shifting work more easily to meet demand. This will be a significant enabler for the future, increasing training opportunities and staff development whilst releasing capacity across Scotland.
COS has now been delivered in D, N and A Divisions, allowing for shared workloads across the North region of Scotland through a national workflow management system. This work will continue until systems are fully nationalised and the full benefits of COS are recognised.