Report Summary
This report provides members of the Policing Performance Committee with an overview of the Criminal Justice Service Division Performance Update.
The purpose of this report is to provide an update of the progress of CJSD re-modelling work; detailing the impacts on performance, people and process across Middle Office and Production functions whilst highlighting opportunities.
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Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 11 October 2022
Date : 11 October 2022
Location : online
Middle Office - Opportunites
Completion of the COS roll out will create the national platform for consistent processes across Police Scotland. Standardisation of all operating procedures is key to consistent service delivery and management across Middle Office and Productions. This will create future opportunities for automation of tasks, creating capacity and fully utilising resources.
Nationalisation will create an opportunity for a review of demand across Scotland within Middle Office, ensuring our resources meet demands, with the ability to identify opportunities for capacity.
Learning and development for all staff is key to ensure nationalisation of Middle Office, creating opportunities for multi-skilling, pathways for succession and development for all levels of staff. There are a small number of Training and Development Officers dedicated to supporting delivery of essential training.
