Report Summary
This report provides members of the Policing Performance Committee with an overview of the Criminal Justice Service Division Performance Update.
The purpose of this report is to provide an update of the progress of CJSD re-modelling work; detailing the impacts on performance, people and process across Middle Office and Production functions whilst highlighting opportunities.
To access the full document please open the PDF document above.
To view as accessible content please use the sections below. (Note that tables and some appendixes are not available as accessible content).
Meeting
The publication discussed was referenced in the meeting below
Policing Performance Committee - 11 October 2022
Date : 11 October 2022
Location : online
Middle Office - Challenges
Risk - Priority/urgent/high risk tasks are received by Middle Office 24/7 – 365 days a year and resourcing is required to meet the demand. The completion of these tasks within SLA is critical to ensure effective operational policing, the efficient running of criminal justice process and public safety. These include Category A (priority) warrants for arrest, Missing Person markers, Bails, Undertakings, Sex Offender status, Criminal and civil interdicts/orders. All of which if not updated within reasonable times could have a detrimental impact and create risk. Current modelling enables this work to be prioritised accordingly.
