Members Survey Findings

The responses to questions in the survey used the scale set out below.  The analytical tables show how many Members gave a particular response to each question.

Reporting to committee - There is clear agreement among Members that the quality of committee papers is good and continues to improve.

One Member noted an improvement, saying that there is greater transparency and an increased awareness of the need for data that can be disaggregated for the purposes of analysing and identifying trends and trajectories.

Priorities and progress - There is majority agreement among Members that the work of the Committee has a strong strategic focus and is effectively tracking and following up on actions and their impact.

One Member did note that the pace of progress is slow, in terms of actions being taken.

Members and overall operation - All Members agreed that they are confident, agree positions, provide genuine challenge, seek assurances, and have the right balance of skills, knowledge and experience.

Governance Support and Remit - Members all agree that the Committee receives appropriate advice on taking certain agenda items in private, that minutes of meetings are of a high standard, and that the Committee’s remit is fit for purpose.

Terms of Reference - All three Members indicated that the Committee is fully discharging its responsibilities in line with its terms of reference.

Overall, the Members results for the Complaints and Conduct Committee are positive, with one area – the pace of progressing actions and recommendations - suggested where improvement could be taken forward.