Rolling Action Log and Matters Arising

20230301 - CCC- 003 - Members asked that the category titled “other” could be sub-divided into appropriate categories in order to provide assurance to members. ACC Alan Speirs (ACCASpeirs) advised that PS are awaiting two upgrades to the Centurion System that will allow for more information to be brought forward. The first system upgrade is due in August 2023. The next update which will provide better information around the quality of data is scheduled for October 2023. ACCASpeirs assured members that the complaints within category “other” are within the broad theme of irregularity in procedure. ACCASpeirs added that sub categories can be achieved, however, a significant amount of work will be required. ACCASpeirs is keen to explore this action further, to understand how PS can present data around Irregularity in Procedure and Quality of Service complaints on a more regular basis. Members advised that an informal session around this area would be beneficial with a discussion document which could be linked into dip sampling and the PIRC Audit in order to bring everything together as a package. Members agreed to close the original action and generate a new action under the performance section.

20230301 - CCC- 006 – Members agreed that this action could be closed.

20221511 - CCC- 003 – The Chair asked that the data presented at this action becomes part of regular reports going forward and asked that this is reconsidered at the first committee in 2024. (Number of instances of application of Early Intervention & how effectiveness of programme is measured in terms of reduced complaints)

20221511 - CCC- 009 – Following on from the closure of this action that Chair asked that the SPA ascertain that the National Governance Structures have an element of impact assessment over a period of time. If there are any issues from a result of that then the matter can be discussed at a future committee. (Independent Review of Complaints Handling, Investigations and Misconduct Issues in Relation to Policing: Following a period of time since closure, provide an analysis around the desired impact of closed recommendations.)

The Committee APPROVED the action log and noted the updates provided and AGREED the following new actions:

20230106-CCC-001: Assistant Chief Constable Alan Speirs to give consideration to how Police Scotland can present data around Irregularity in Procedure and Quality of Services complaints on a more regular basis.

20230106-CCC-002: Assistant Chief Constable Alan Speirs to give consideration to an informal session on around Irregularity in Procedure and Quality of Services. Consider including a discussion document which could be linked into dip sampling and the PIRC Audit in order to bring all together as a package.

20230106-CCC-003: Darren Paterson to ascertain that the National Governance Structures have an element of impact assessment against the Independent Review of Complaints Handling, Investigations and Misconduct Issues in Relation to Policing Recommendations. If there are any issues from a result of that then report back to a future committee.